Our systems will monitor 24×7 effectively for ensuring maximum uptime and not to get potential damage due to service disruptions.
Due to health of our servers, we monitor a large number of parameters include:
If any server or service fails, or any resource utilization exceeds specified limits, then a notification pops-up immediately on the screen of all our Infrastructure Monitoring Staff. The notification system also handles escalation of issues i.e. if the issue is not resolved within ‘x’ minutes, SMS alerts are sent out to higher level system administrators, and subsequently to Management. All of this allows us to detect and resolve any issue within minutes of it happening and ensures maximum uptime for your customers.
We understand that data is the lifeblood of most companies today and organizations increasingly require 100% uptime, where data is constantly online and accessible. We have therefore implemented solid solution that allows you to protect your data in the unfortunate event of software malfunction, system failure, events of loss of data due to hacking or viruses etc.
We use cutting-edge RAID Hardware to protect all data on the server against harddisk failures by creating a mirror of all data on more than one harddisk automatically, without any delay i.e. all data is written to multiple harddisks simultanously so that if any harddisk fails, that harddisk will be marked as deactivated and the system will still continue to function as though nothing has happened by using the copy of the data on the other harddisks for not to get such an inconvenience.
Backup Daily & Weekly
Important data exists across various locations on a server. Our subject-matter experts have conducted comprehensive research and have prepared complex backup scripts that automatically maintain copies of all important files and folders, in a secure manner, on a regular pre-defined interval, such that we can restore a server in the shortest possible time, in the event of a total failure.
YourOwn Policy Manager
Most of our Products have a built-in Backup Manager that provides comprehensive and cost effective protection by allowing you to define highly flexible backup policies that will protect your critical data. A web-based backup policy manager provides an easy-to-use one-step wizard to define the backup scope, backup frequency and backlogs.
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